Small Business Customer Relationship Managment (CRM) System
Marketing and sales activity require careful managment to ensure success. This is especially true when undertaking direct marketing or marketing campaign activity. We often work with clients to develop a Customer Relationship Management (CRM) system to assist with this task.
 
The sorts of things a good Customer Relationship Management system will support your business include:
  • Recording information about customers and leads
  • Grouping by regions, so related activity can be prioritised
  • Tracking leads through the sales process, so that opportunities do not get overlooked or 'slip through the net'
  • Calender managment
  • Management reporting, to view performance by:
    • Time
    • Individual / team
    • Region
    • Campaign
    • Value of opportunities in the sales pipeline
    • ...and through many other criteria
 
For your customer relationship managment CRM system requirements, call us today on 0845 118 0053